About this role

We are looking for a proactive, highly organised individual with a great sense of initiative to join Truffle as a PA/EA to our Managing Director, Giselle and CEO, Ellie.

The role combines typical Executive Assistant duties with personal organisational support and light personal-branding assistance for the MD and CEO. You’ll work closely with both Ellie and Giselle, building a harmonious working relationship based on shared values: positivity, honesty, resilience, willingness and ambition.
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The ideal candidate will excel in the below areas:

• Organisation, time management, tidiness and prioritisation
• Strong copywriting and communication skills
• Proactive problem-solving and applied common sense
• Efficiency and optimisation - spotting opportunities to streamline, save time and improve processes
• Analytical mindset - confident with spreadsheets and data
• Light video editing (a bonus, not an essential!)
• AI proficiency - confident using AI tools effectively
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The responsibilities‍

General and personal administrative support for the CEO and MD‍

• Filter and respond to emails, maintaining high standards of communication. You will be supporting Ellie and Giselle with their inboxes, as well as supporting our general ‘Info’ inbox and Careers inbox.
• Manage Giselle and Elllie’s calendars: book meetings, appointments, events, tickets and organise travel, set reminders and plan recurring check-ins.
• Prioritise effectively: Support both executives with deadlines, blocking time to get work done and managing timelines across internal projects, new business and other initiatives.
• Research tasks and list building - this may be for new business outreach, events, etc.
• Take meeting notes and share concise task lists
• Manage travel and accommodation bookings
  

New business admin ‍

• Respond to enquiries coming through the website and setting up meetings
• Manage next steps and deadlines for the MD and CSD, who are the main POCs for new business in the team
• Communicate with potential clients, responding promptly to enquiries and chasing to move along prospects where necessary
• Keep our CRM up to date on a daily basis
• Help with proposals - formatting, spell-checking, etc.

Financial admin ‍

• Maintaining log of all invoices and payments to be made
• Maintaing log of receipts and keeping track of expenses
• Supporting with admin around payroll
• Personal finance support for the CEO - managing Ellie’s receipts and expenses and support in liaising with accounts team when submitting personal tax info and bank statements

Personal branding support ‍

• Manage the CEO’s LinkedIn inbox
• Support with drafting and refining posts for both Giselle and Ellie
• Research and propose networking, event and speaker opportunities; manage follow-ups and build momentum post-event

Wider team & business support ‍

• Book travel, meeting rooms, venues etc when the team requires support
• Assist with logistics around shoots - props, location bookings, invoices etc
• Keep Truffle CRM’s up to date - New Business, Little Black Book, etc.
• Support with annual leave booking and holiday calendar

You will need at least one year’s experience in a similar administrative or PA/EA role with proven experience of handling correspondence. An ability to work in a high-pressure environment with a dynamic approach; our industry is ever-changing and we embrace agility within our culture!).

Naturally, you will become familiar with personal information and you’ll gain an insight into the mechanics of the business, so it is essential that you possess discretion and are very trustworthy.

We’re looking for someone with a sparkle in their eye, brimming with enthusiasm and chutzpah — someone who will enhance our culture  and bring even more energy to Truffle.

Company benefits

• Hybrid working. Two days working a week in our office in Farringdon
• A ‘worktation’ Policy is in place whereby employees who have completed one year of service are able to work from abroad for a two-week period
• 24 days holiday 
• Company away days and socials 
• Birthdays off 
• Mental Health support and therapy support 
• Monday breakfast club 
• Thursday drinks 
• Pension scheme