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Jobs at Truffle

We are on the hunt for new Trufflers to join our team...

Social Media Manager

We’re on the hunt for a super competent Social Media Manager to join the fold. Working in a fast-paced environment, the ideal candidate will have 2+ years of agency experience executing social campaigns for lifestyle brands and will seamlessly integrate themselves within our team, executing the content calendars and running influencer campaigns across a number of channels.

 

Social storytelling must be second-nature. Your primary objective will be to deliver effective, fully integrated campaigns across Instagram, TikTok, Twitter, LinkedIn, Facebook, and YouTube. 

 

A good understanding of optimising content and rising to reactive opportunities is a must. The right candidate will understand how to make use of all of the key features across the main channels and how to repurpose them across platforms.

 

We welcome neat freaks and perfectionists; Presentation counts for a lot here at Truffle, so we are looking for someone who will produce immaculate content calendars, organised spreadsheets and beautifully written copy.

 

Truffle's client roster spans across a number of sectors:

  • Travel & Hospitality

  • Real Estate

  • Fashion & Beauty

  • Interiors, Design, The Arts (galleries and artists)

  • Health & Wellbeing

  • Finance & Investment

 

You will build upon the strength of our existing relationships, delivering forward-thinking, imaginative content and innovative strategies. You must have a finger on the pulse culturally and be confident in presenting recommendations that go beyond the expectations of traditional agencies. This is a role that will be suited to someone who is passionate about the social media industry. Ambition is also essential.

 

This person will be in direct contact with our clients and, as with everyone in our team, you will be a Truffle rep, an evangelistic champion and a powerful advocate internally and externally.

 

Responsibilities 

  • Manage content calendars for ‘Always On’ campaigns across all social channels: Instagram, Facebook, LinkedIn, Twitter, TikTok, YouTube

  • Content creation, producing long-form and short-form copy across multiple platforms

  • Optimise content across platforms - a solid understanding of audience behaviors and platform functionality is important

  • Production of toolkits and social strategies with a focus on developing unique content pillars and visual formats

  • Take briefs from ideation to campaign development and activation across multiple markets

  • Campaigns and project management, ensuring the most effective use of resources at all times

  • Contribute to brainstorms for creative campaigns and new social campaigns

  • Create clear briefs and manage designers to design and repurpose content

  • Project management of content productions (photo/video shoots), working to set budgets and timelines

  • Influencer campaign management including reporting

  • Be a key component for spearheading our reactive content opportunities, driving innovation and fresh thinking at all times

  • Contribute towards building a strong team that collaborates effectively, sharing knowledge, processes, client vision and KPIs

  • Keep an ear to the ground within the market, applying knowledge proactively and sharing knowledge with the rest of the team; an understanding of changing technologies and cultural shifts - and how this impacts communications strategies

  • Contribute to an environment that promotes outstanding client service and positive morale - our culture is super important to us!

 

Experience

  • History of working specifically in social media, successfully managing B2C campaigns (UK, International and Regional)

  • Client relationship management; an ability to make and maintain strong personal relationships with clients, contacts an colleagues

  • Demonstrated experience and skills in areas such as advertising, creative production and copywriting

  • Ability to manage both up and down; organising your own and others’ work to ensure client success

  • Confidence in providing fast advice and counsel to clients and teams

  • Experience working on integrated projects and the ability to troubleshoot and make creative suggestions

  • A strong portfolio of examples of content that you have ideated and managed through to production and posting

  • Paid social and boosting experience is ideal but can be trained 

  • Thrives in a fast-paced environment

  • Good technical understanding of video editing in Instagram Reels and TikTok native platforms

  • In-depth knowledge and understanding of social media, digital and current communications and content marketing trends

  • Proven experience in analysing numbers and metrics to produce clear reports

  • Proficient in social scheduling, measurement and listening tools (ex. Sprout Social, Brandwatch, Sprinklr, Hootsuite, Falcon, Facebook Ad Manager, etc.)

  • Influencer campaign experience

  • Result and solution-oriented with a strategic mindset, good logical thinking

  • A strong communicator, with an ability to work independently and collaboratively (team players always!)

  • Canva design experience - For light design 

  • The ideal candidate will be expected to manage their time impeccably, so clear communication with the rest of the team on projects and deadlines is essential. 

 

We’re really looking for someone who has a tonne of creative spark, impressive imagination and attention to detail. This person will be able to come up with social-first concepts for a broad range of brands, whether they’re for reactive content, storyboards for video campaigns, long-form articles or short-form captions, or creative briefs for influencer content.

 

Attitude and work ethic are high on our priority list and the right candidate will add to and enrich our culture of excellence.

 

Our new SMM will share our values, always striving for better and never settling for ‘fine’. This person will have a no-nonsense, go-getter attitude, balancing a creative mindset with logic and strategy. They will foster a culture of inclusion and demonstrate alignment to Truffle’s Diversity, Equality and Inclusion commitments.

 

Culture & Values:

  • At Truffle, we prioritize attitude and work ethic, consistently delivering high-quality work and actively seeking ways to improve and maintain our reputation as the UK's leading social media agency. We value positivity, proactive thinking, and collaboration, fostering a culture of inclusion and alignment with Truffle's Diversity, Equity, and Inclusion commitments.

 

Truffle Perks: 

  • Hybrid working. Two days working a week in our office in Liverpool Street (Monday and Thursday)  the rest of the week is up to you! 

  • Company Away Days

  • 24 days holiday

  • Birthday off!

  • Mental Health support & therapy support

  • Monday breakfast club - every Monday we have a spread of brekkie for you to enjoy! 

  • Unlimited coffee bar! We have a tab at our coffee spot in the office so you can have as many oat flat whites as you like!

 

We look forward to welcoming our next team member who will foster a culture of inclusion and demonstrate alignment to Truffle’s Diversity, Equity and Inclusion commitments through sound judgment and strategic decision making.

 

Applicants should send a cover letter explaining their experience, why they want to work at Truffle and reference a recent campaign they’ve worked on.

 

If this role is for you, please drop us an email with your CV!

info@truffle.social

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